CardKnox Gift

 

1. Set Up CardKnox Gift

  • Go to Back Office, then General Set Up, then Advanced Set Up
  • Search for cardKnoxGift, enter Y and click on Save Global
  • Go to Restaurant Set Up, then Credit Set Up
  • Enter the Source Key in password field
  • Enter CardKnox in processor field
  • Enter PIN number
  • Save

2. Check Gift Card Balance

  • Go to Back Office, Gift and Loyalty, click on Check Gift Card Balance
  • For all the information for all gift card transactions, please go to the cardknox website

3. Issue Gift Card

  • In Menu Set Up, create a category called Gift Card. Make sure Gift Card Category checkbox is checked in the Edit screen
  • Create items in the Gift Card Cateogry
  • Go to Order Screen and click on the Gift Card category button
  • Click on any Gift Card items
  • Swipe the Gift Card and complete the order
  • The gift card will be issued when the order is completed

4. Redeem Gift Card

  • After the order is ready to be paid, click on the Pay button on the order screen
  • On the payment screen, click on the Gift button
  • Swipe the gift card to pay

5. Cardknox Gift Card Limitations

  • No Cancel Gift Card Function